Privacy Policy

At Kirby Insurance LLC, DBA Kirby Financial Planning, we respect the privacy of our customers and visitors. We make every effort to ensure that our website complies with strict standards for online privacy, security, business practices, transaction integrity and availability. If you have any specific questions about the KirbyFinancialPlanning.com Privacy Statement, please contact us.

KirbyFinancialPlanning.com requests certain information that is needed to personally identify you ("Account Information"). Your personal information is used to create your access to products on the site and to contact you in the course of using the products. Financial information that is collected is used to verify your identity and to bill you (or your company) for products. Demographic and profile data collected by KirbyFinancialPlanning.com may be used to improve the Website, administer requested email communications, and to display information that is more relevant to you. KirbyFinancialPlanning.com also compiles information pertaining to demographics and product use, but in the aggregate only. KirbyFinancialPlanning.com will not make any personal information about an individual user available to anyone under any circumstances.

KirbyFinancialPlanning.com will never share your personal information with a third party without your permission except in instances where such disclosure is necessary to process payment transactions or provide services that you have requested. KirbyFinancialPlanning.com will not provide more information than is necessary to perform the transaction you have requested. We do not release personal information about you as an individual. The only exception is if KirbyFinancialPlanning.com is compelled to do so by an appropriately empowered governmental authority.

Your email address is used only to send you information that you have requested. As part of your KirbyFinancialPlanning.com patronage, KirbyFinancialPlanning.com allows you the option to receive or not receive certain communications from us. KirbyFinancialPlanning.com adheres strictly to a permission-based email policy. KirbyFinancialPlanning.com will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside parties. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled immediately and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

While IP addresses (address of a computer) are logged to track a user's session, the user's identity is anonymous. Tracking IP addresses gives KirbyFinancialPlanning.com information about which parts of our site are used most often and what information is viewed.

KirbyFinancialPlanning.com will not sell, rent, loan or allow external access to a customer's contact lists.

KirbyFinancialPlanning.com intends to take reasonable precautions to abide by this Privacy Policy. However, in the event that KirbyFinancialPlanning.comg does not comply with all terms contained in this Privacy Policy, you agree by using this site and by submitting information to this site that your sole and exclusive remedy will be to request that KirbyFinancialPlanning.com promptly correct the handling of your information in the future to accord with this Privacy Policy and notify anyone to whom KirbyFinancialPlanning.com directly transferred any information of the correct information or to cease using such information.

As our website continues to evolve, this policy may change. Therefore, we encourage you to refer to this policy on an ongoing basis so that you understand our current privacy practices. This policy was most recently updated March 2026.

1. What Information Is Collected

We may collect personal information that you voluntarily provide when you request a quote. This information may include:

Full name
Email address
Phone number
Date of birth

2. How User Data Is Used

We use the information collected to:

Provide life insurance and financial planning services
Generate quotes and process applications
Communicate regarding appointments, policies, renewals, and account updates
Respond to inquiries and provide customer support
Send important service notifications
Comply with legal and regulatory requirements
Improve our website, services, and client experience

We do not sell personal information to third parties. Information may be shared with insurance carriers, financial institutions, compliance partners, or service providers strictly as necessary to deliver services or meet regulatory obligations.

3. SMS – Opt-In Details

By providing your mobile number and opting in, you consent to receive SMS messages from our business regarding:

Appointment reminders
Policy updates
Application status updates
Important account notifications
Service-related communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

We do not share SMS opt-in data or consent with third parties for marketing purposes.

4. Cookies and Tracking Practices

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies help us:

Understand website traffic and visitor behavior
Improve website functionality
Customize content
Maintain security

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect certain website features.

We may use third-party analytics tools to help us understand website usage; however, these providers are contractually obligated to safeguard your information.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

Secure encrypted data transmission
Password-protected systems
Restricted access to sensitive information
Secure document storage and disposal practices

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

6. User Rights

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information, subject to legal obligations
Withdraw consent where processing is based on consent
Opt out of certain communications

Privacy Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To exercise your rights, please contact us using the information provided on the Contact page. We will respond in accordance with applicable laws and regulations.